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No winners in mail dispute

CURRENT HIGHLIGHTS

Failed home deliveries 'cost £1 billion a year' – report

Littlewoods offers free high-street drop-off

Home delivery gold standard promises to raise the bar

Next Directory reappoints Hermes in major home delivery contract

Eco-vans for Parcelforce Worldwide

Delivery issues still dog home shopping market

ParcelPal goes live, adds eBay sellers as potential users

'Completely free' consumer deliveries to ByBox locker banks

ByBox expands into running repairs

MyParcel withdraws from delivery solutions market

GSI Commerce expands, offers later order cut-off times

'Reader offer' specialist Timscris launches fulfilment arm

Groundwell's fulfilment service up and running in Swindon

Soap & Glory chooses Spark for trade fulfilment

All stories in
current issue…

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Issue 53 Autumn 2009

News

The strike – and the impact on home shopping

Home shopping growth revives, then falters

Multiple contractors for Sainsbury's non-food online fulfilment

'HDN Lite' challenges Royal Mail on small parcels front

HDN expands its connections

ASOS.com raises the game with same-day deliveries

Home delivery standard 'is on the way'

'Deliver to post office' and deferred deliveries from Parcelforce

House of Fraser switches fulfilment to DHL Supply Chain

Tefal, Rowenta and Moulinex fulfilment by Norbert Dentressangle

Tripp chooses Seafield for luggage fulfilment

Three more for Zoom

Hermes opens its national hub in Nuneaton

All-in returns processing service launched

myWarehouse moves home

Anyvan opens the bidding for auction site deliveries

Recession 'prompting more users to turn to freight exchanges'

Courier targets eBay sellers with eTrader-based delivery system

Royal Mail ramps up Sameday service

GSI Commerce adds space, increases contact centre capacity

Granby ratchets up marketing initiative

Retail Fulfilment Services flourishes in Wetherby

Prolog ramps up finance handling for charity sector

Scouts choose Omnica as part of plan to ramp up online sales

Maginus provides hosting for Co-operative Electrical's online business

Peacocks renews online initiative with GSI Commerce

Axminister upgrades with Paragon

London Joggers opts for hosted e-commerce solution for new web site

Wickes smoothes despatch with MetaPack

Display case producer streamlines web sales with online system

Web-based ordering increases direct ship volumes at JD Williams

Microsoft adds vertical-market focus to Dynamics platform

Shopping cart front end adds appeal to Omnica suite

'Boxed package' look for Exact Abacus's graduated e-commerce suite

Maginus adds POS system to Dynamics multi-channel package

Bibby Distribution to enter WMS software market

Modular mail management system from Pitney Bowes

Forty per cent of consumers 'prefer phone to internet'

Streamlined customer interaction

'Frustrating' voice menu options can be avoided with visual menu system

Four out of five consumers would defect if service was bad

Aldata focuses on voice

Global order visibility from ATMS

Real-time mapping adds new dimension to visibility system

Smarter scheduling with LogiX

Bolt-free e-commerce shelving from LINPAC

More versatile and environment-friendly packaging from DHL

Mezzanines 'can add space for e-commerce picking'

Advanced mail franking for small and medium businesses

SSI Schaefer announces new products

Features

The parcels market

Joined-up fulfilment

Unattended electronic PODs – can they really work?

A postal strike – and how to cope with it

Top of page

The parcels market

Joined-up fulfilment

MAJOR FEATURES IN THIS ISSUE: SEE BELOW