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No winners in mail dispute
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Spring 2009
Parcelnet changes name to Hermes, launches cross-border delivery service
 Reflecting a determined drive to establish an international home delivery presence with strong cross-border capabilities, Germany's Otto retail group has changed it UK subsidiary Parcelnet's name to Hermes, tying it in with the group's continental identity. The first cross-border customers in the UK are already on board. They are Lands End (a long-standing customer) and JD Williams, whose German-language Simply Be web site was launched only this year. Further UK-based cross-border customers are expected to be announced in May. UK managing director Carole Woodhead says the group will also be marketing its services to continental retailers setting up web sites that target the UK. She emphasises that the existing domestic UK delivery operations will continue as now, and will be unaffected by the change in name. 'We remain as committed as ever to our UK business,' she told F&E. Hermes heads for growth: click here for our extended feature. 
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