Newsletter 51

One-hour delivery time windows are being offered nationwide by DPD and Interlink Express, the two UK subsidiaries of GeoPost UK.

The company claims to be the first to offer such a service – and remarkably, it is not charging any premium for it. It says it has reconfigured its operations to allow this option to form an element of its standard service offering.

The service has been rolled out over recent months, and GeoPost says 1,500 companies have already signed up it, including mobile phone operator network Three and online gift company iwantoneofthose.com.

As part of the new product, GeoPost is offering the text messaging service that it launched last year. This enables consumers who aren’t at home to receive a parcel to text back, requesting delivery on a chosen day – and now at a chosen time as well.

 

GeoPost claims to have invested more than £2 million over two years to develop the technology to support the one-hour service, and takes reassurance from a poll by Opinion Matters. This found that 87 per cent of respondents had waited in all day for a delivery without knowing when it would arrive, and 23 per cent had done this four times a year or more.